Terms and Conditions

Saskatoon Issues allows residents of participating Saskatoon neighbourhoods to submit and vote on local community issues. Issues that reach the required minimum support level by a stated deadline may be taken up by the platform organizer, who will attempt to address the issue or bring it to the attention of the relevant authority, within their own time, capacity, and judgment.

Submitting or voting on an issue does not guarantee that the issue will be selected, acted upon, reviewed by any third party, escalated to any authority, or resolved in any timeframe. The Platform is a tool for surfacing and prioritizing community concerns. It is not a government service, and it does not replace official municipal reporting channels. We make no promises, express or implied, about the outcome of any submitted issue.

You must be at least eighteen years old to submit an issue, vote, or otherwise provide personal information through the Platform.

When you submit an issue or provide information through the Platform, including by phone, you agree that:

• The information you provide is accurate and truthful to the best of your knowledge
• You will not submit false, defamatory, abusive, harassing, illegal, or unrelated content
• You will not submit personal information about another individual without their knowledge, where doing so could cause harm
• We may edit, decline to publish, or remove any submission at our sole discretion, without notice, for any reason including content that violates these Terms

Each person may vote once per issue. We use the information you provide, including phone number and email, to help enforce this limit. Attempting to circumvent this limit, including by submitting false contact information, is a violation of these Terms.

Issues submitted by phone may be received and processed by an automated assistant. Calls may be recorded or transcribed to accurately log your issue. Use of the phone line constitutes your agreement to this processing, as further described in our Privacy Policy.

By using the Platform, you consent to receive communications related to your submissions, platform updates, and community engagement messages by email, text, or phone, as described in our Privacy Policy. You may opt out of non essential communications at any time.

The Platform relies on third party hosting, communication, and infrastructure providers that are outside of our direct control. We do not guarantee that the Platform will be available at all times, free of errors, or uninterrupted. We are not responsible for any downtime, data loss, delay, or other issue caused by a third party service provider or any circumstance beyond our reasonable control.

The Platform is provided on an as is and as available basis, without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non infringement.

To the fullest extent permitted by law, we, our operators, and any affiliated parties shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, goodwill, or other intangible losses, resulting from your use of or inability to use the Platform, any conduct or content of any third party, any action or inaction taken as a result of a submitted issue, or unauthorized access to or alteration of your information. Our total liability for any claim arising from your use of the Platform shall not exceed the amount you have paid us, if any, to use the Platform.

You agree to indemnify and hold us harmless from any claim, demand, loss, or damage, including reasonable legal fees, arising out of your use of the Platform, your submissions, or your violation of these Terms.

We may modify, suspend, or discontinue the Platform, in whole or in part, at any time without notice. We may update these Terms from time to time. Continued use of the Platform after changes are posted constitutes acceptance of the updated Terms.

These Terms are governed by the laws of the Province of Saskatchewan and the laws of Canada applicable therein, without regard to conflict of law principles.

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

If you have questions about these Terms, contact us at +1 639-638-4372.